AI-powered operations copilot

Smart operations. Better hospitality.

LutraOps brings your whole operation onto one platform — front desk, housekeeping, maintenance, scheduling, and reporting — with a Copilot that turns live data into the next right move. Built for hospitality and real estate.

Today at Harborview Hotel
Ask Copilot
Arrivals
18
Departures
14
To clean
22
On the clock
6

Copilot: Room 214 is trending late for its 3pm ready-by. Add a second housekeeper from the morning board to stay on time?

The idea

Hospitality is won on the floor — in the details your guests feel and your team delivers. LutraOps runs the operation quietly in the background, so care stays where it belongs.

Made for owners and operators who are hands-on with the property.

The approach

Software that respects how the work actually happens.

I

One team, many hats

Front desk, concierge, housekeeping dispatch, night manager — often the same person. Lutraops puts it all behind one login, so no one wrestles ten tools to finish a shift.

II

Attention is the scarce resource

The Copilot watches the operation — a late arrival, a room at risk, labor slipping over budget — and flags it early, so your team can stay with the guest.

III

Your property, your rules

Configure it to your standards, your room types, your quirks. Lutraops shapes itself to how you run — it never forces you into a template.

The platform

One system for the whole operation.

Retire the patchwork of spreadsheets, chats, and single-purpose apps. Everyone works from the same live picture.

Front desk & room board

Arrivals, departures, and room status — the entire floor, live at a glance.

Housekeeping & inspections

Boards built by real workload, clean assignments, and checklists that hold the standard.

Maintenance

Capture, assign, and close work orders before a small issue ever reaches a guest.

Labor & payroll

Time tracking with overtime and break rules built in, synced straight to payroll.

Reports & insight

Cost per occupied room and labor vs. budget — the few numbers that move the day.

Compliance, built in

Overtime and meal/rest-break law applied automatically, by jurisdiction.

The Copilot

An operator's instinct, on every shift.

Ask anything about your property and get an answer grounded in live data — occupancy, staffing, tickets, labor spend — plus the next move.

  • “Who should I call in for tonight's shift?”
  • “Are we tracking over labor budget this week?”
  • “Which rooms are at risk of missing ready-by?”
Are we over labor budget today?
You're at $267 of a $300 daily budget with two housekeepers still on. Sending Gladys home after her board keeps you under — flag it to the supervisor?
Yes, flag it.
How it works

Live in an afternoon.

No IT team, no six-month rollout, no rip-and-replace. Lutraops fits the way you already work.

I

Connect

Link your PMS and payroll. Your rooms, reservations, and staff flow in automatically.

II

Run the day

Boards, staffing, and tickets generate themselves and update live as the day moves.

III

Ask the Copilot

Answers from your real data, in plain language — no digging, no exports.

Works alongside your PMS and payroll — including Gusto and Mews.
Book a demo

See Lutraops on your property.

Tell us about your hotel and we'll build a walkthrough with your own rooms and team — and show you exactly where it saves time and labor cost.

  • A tailored walkthrough, not a generic slideshow
  • Answers on PMS, payroll, and pricing
  • No commitment

No spam. We'll only use your details to arrange a demo.